What is a Chimney Chase Cover and How You Can Replace One?

We are SO happy! Kevin came today and was very professional , knowledgeable and friendly! My husband and I are excited to finally be able to use our 17 year old fireplace again, Kevin did an awesome job! This was our first experience with the Stove Shop and definitely not the last, we will highly recommend these guys to everyone! Thanks guys!

I recently worked with Brandon at The Stove Shop in Phoenixville, and I can honestly say the experience was top-tier from start to finish. You don’t always expect true professionalism in a world of back-ordered parts and “we’ll be there sometime between sunrise and next Tuesday,” but Brandon sets a whole new standard. From the first conversation, it was clear he knows his stuff—and not in an “I’ve memorized the brochure” way, but in a calm, confident, I actually understand how this works way. I ended up going with a Heat & Glo SupremeX with birch logs and the greige interior, and Brandon made the whole process feel effortless. He walked me through every detail without ever overselling, answered all my questions, and made sure I understood exactly what to expect. He was accommodating with timing, followed up quickly, and had that “we’re going to get this right” attitude that you rarely see anymore. What really stands out is that he somehow manages to be both knowledgeable and genuinely funny—the kind of guy who can explain BTUs, venting clearances, and interior panel options while still keeping you laughing. It makes the whole experience lighter, faster, and a lot more enjoyable. But don’t let the humor fool you: the work was meticulous, and he clearly takes pride in doing things properly. If you’re considering a fireplace or stove upgrade, do yourself a favor and talk to Brandon. Between his expertise, professionalism, and personality, he turns a big home decision into a genuinely smooth experience. The Stove Shop is lucky to have him—and now I’m lucky to have a fireplace that looks incredible and works even better.

Stove Shop installed a replacement gas fireplace/heater for an old unit in the home we just purchased. Most importantly, there were several serious safety issues with the old unit and we are grateful for the comprehensive inspection the Stove Shop folks did to identify those before something bad happened. The Stove Shop folks were able to recommend a economical replacement unit and did a wonderful job fixing the safety issues and installing a new unit. From the front line technicians to the back office staff, everyone we dealt with at the Stove Shop was kind, professional, knowledgeable, and focused on delivering outstanding customer service. I would, and will, do business with the Stove Shop again without hesitation and we strongly recommend them to you for all your fireplace and stove needs.

We want to thank the entire team at The Stove Shop for an extremely positive experience. This business is the epitome of a successful small business. Everyone we met -- three visits there before deciding what to purchase -- were knowledgeable, friendly and responsive. Special thanks to our sales rep, Jay, who was a pleasure to work with -- he made the decision-making process easy -- and our Installer, Erich, whose experience and expertise were unmatched. We highly recommend The Stove Shop!

We LOVE our new gas fireplace with heater fan ( replaced existing one ) !! From Alex in the show room to Ian ( surveyor ), Eric and Dan the installers and the ladies in customer service - everyone was great. Eric and Dan explained everything they were doing. They were neat, professional and efficient! We highly recommend the Stove Shop and we are glad we shopped around. The local place wanted to charge $1500 just to remove our old one 😡 , Stove Shop only charged $300. Thank you again to The Stove Shop!!